LD
Lisa D

1 reviews | Active since Nov 2022

25 Nov 2022, 20:50

Disgusted

If I could I would give this a minus rating. Please don’t let this venue con you as 4,5 star rated restaurant. There were many year end functions here today - costing a fortune. The lamb was basically FAT, the meat inedible the service SLOW and the request made for seating, complete ignored. How do you run out of ice on a hot summer day, knowing that you have many year end functions. This did not deter this venue from charging a hefty price for both the food and the drinks. You should be ashamed of yourselves

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Replies (1)
Indaba Hotel And Conference Centre
Indaba Hotel And Conference Centre's reply27 Nov 2022, 15:37
Official
Thank you for your review and disappointed that you did not enjoy your Chiefs Boma Experience with us.  We have noted your concerns and will certainly address with the Chiefs Boma Team and take corrective action as deemed necessary.

As a popular venue, our restaurant is extremely bust at this time of the year as we offer excellent value for money  with our African Dining experience  offering a buffet with over 120 dishes to choose from as well as live entertainment - we are also renowned for our usually excellent service ensuring a truly memorable experience which you will note from our many customer reviews on Trip Advisor and Google Review.

We do hope that you advised the restaurant manager of your unhappiness whilst at the venue to allow the team an opportunity to resolve.  You are welcome to send further information to our GM, Don Jesseman as we unfortunately do not have contact details recorded for you thus unable to engage further

Kind Regards

Sharon Hunink
Indaba Hotel Fourways