PROBLEMS WITH ACER CHARGER AND UNDER WARANTEE

<p>We bought an Acer Tablet in Sept 2015 from the Three Rivers branch and they also sold us an extra warranty as well. We took it to them on Sa****ay, 20/5/2016, to complain about the charger that does not charge the tablet or it is not working properly, sometimes it is taking the whole day to charge. It does not fit properly in the socket, it goes in very loosly into the socket. We really struggling to get it to work. If we take any other charger, for instance my Samsung Tablet/cell phone charger, it is charging the tablet within a hour. This shows that the charger is faulty. </p> <p>Today I took it to the Vanderbijlpark branch and they said they can't only replace the charger they must send the charger and the tablet away to be fixed and it will be away for 15 working days. The tablet is still working and is charging with other chargers so why can't the branch only switch chargers? I feel that this is unnecesary. The technician in Vanderbijlpark took the tablet to the back and put in another charger and he came back and told me that that charger goes in more properly so it must be the charging cable that is faulty. </p> <p>We are really not happy with the service that we received from Incredible Connections two branches. At Three Rivers they told us to come back on Monday because their technician is not there Sa****ay but otherwise we must take it to the Vanderbijlpark branch because they are closing on 1/6/2016. There is no notice on their doors that they are closing and that is scary because there will be people buying stuff there until the last day of the month and then when there is returns then only will we discover that they have closed down.</p> <p>The way I feel now, I will not buy anything again at any Incredible Connection branch again. I have burnt my fingers too much with this company.</p> <p>I am a very unhappy customer at this stage.</p> <p>Lenie Blignaut from Vereeniging</p>