Incredibly Accommodating

<p>I purchased a Laptop at Dion Wired Somerset Mall in May and from day one had Blue Screen of Death crashes. When reporting it to Dion Wired i was told it could take 21 working days to assess and fix my laptop. My brand new laptop was not even that old yet. I was also told i shouldve signed up for their Free 3yr On-Site warranty, within 7 days of purchase, and i was shown an A4 document i wouldve been given.</p> <p>I most certainly was not given that document and had therefore no idea about their 3yr on-site warranty.</p> <p>I was upset and gave them 1 week to assess my laptop and challenged the store to check on their camera's to prove i was not given that document during purchase.</p> <p>Less than a week later i was called by Mandy from Incredible Solutions, the company partnered with Dion Wired to offer the 3yr On-Site Warranty. </p> <p>My PC was fixed and on its way back to the store. <br />And additionally they would register me for the 3yr On-Site Warranty - no hassles.</p> <p>How often today does a company go out of their way to accommodate the customer and address any previous errors? No fighting was required - they simply delivered.</p> <p>My laptop now works fantastically and having already experienced the speed and effectiveness of Incredible Solutions i feel confident any potential future issues will be addressed in just such a professional and speedy manner.</p> <p> </p> <p> </p>