Frustrated with Asus/Incredible Solutions/Dion Wired
<p>I bought an Asus laptop on the 15 June 2016 from Dion Wired and they adviced me to register for a 3 years warrantee which i did but now the same laptop didnt want to charge nor switch on and on the 10th September i called incredible solution they came to take it from my place 15 September 2016. Till to date (10 days later) they dont update me on the status and i use that laptop for my business.</p> <p> </p> <p>I called them and explain that there's my business information on that laptop that i need to run the business, so i cant leave nor suvive without that information. </p> <p> </p> <p>Today after i called them more than 3 times going through their unprofessional service they eventually send me an email saying "Current status: Awaiting credit approval and Please be advised that if we credit your unit you will lose all the information on it."</p> <p> </p> <p>They dont know the first thing one does when dealing with fixing a PC/Laptop which is backing up the information first, why should i wait for more than 10 days for them to delete the information on my laptop.</p> <p> </p> <p><br /><br />I JUST CANT AFFORB TO LOOSE MY INFORMATION PERIOD AND I WANT MY LAPTOP TO CONTINUE WITH MY BUSINESS BECUASE ITS NOW SUFFERING</p>