You covered gadget insurance ????

Bought a tablet at your Menlyn store in Dec '14.<br> <br> In store you had a \win a free months insurance"campaign running with You Covered insurance.<br> <br> I tried my luck and won 1 month free insurance. Later that day I was contacted telephonically by You Covered - Ashika ref ssp - 45 310. I signed up.<br> <br> 7 months later my daughter accidentally dropped the device and damaged the screen. I claimed.<br> My claim was rejected siting \""negligence\"".<br> <br> I reported our covered to hello Peter - I challenged them to review their recorded tele-sales calls - the damage I claimed for is exactly what the agents are telling customers they are insured for - refer my case ref above.<br> <br> These people are in my opinion ********* ****** - if I were Incredible connection I would not allow these people to operate in my store.<br> <br> I would like to warn all customers of you covered - these guys are ****** don't use them."""