Yet ANOTHER bad review :O

I’ve ordered a HP printer (Order number ***) on 7 May 2020. Payment was received. The status of my order is still ‘order placed successfully’. Their call centre operators can’t provide me with any further information and don’t seem to care. The management don’t phone back..I’ve really tried everything, except laying a charge of theft at the police station. Please Hellopeter I’m getting desperate. I’m in lockdown and need to print?! Please help me!