Worst service experience possible

As discussed telephonically I would like to address the fact that \Benni\" and \"Martha\", these two employees of Incredible Connection Centurion have no communication skills and speak to their clients with no respect.<br> <br> I phoned in to do a general enquiry about a laptop I purchased from you. You told me when booking it in for repairs that it's hard drive is faulty. I just wanted to know if you had heard anything from your supplier and what the costs would be.<br> <br> Second time I phoned, Bennie answers with a shocking voice not expecting my phone call after he said he will get back to me 4 hours prior to my first phone call. The next phone call I get put through to \"Martha\" and get a response \"what do you want ?!? \". In response to that \"Incredible Connection professionalism\", I told her that I do not appreciate her tone of voice.<br> <br> Later I went into the shop and spoke with \"Benni\" and enquired about the earlier conversations He **** to my face and told me that I have not spoken to him as yet. <br> <br> When I walked out of the store another employee shouted \"bring it on\" after I adressed this with the admin manager. "