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simha L
1 reviews | Active since Mar 2013
18 Jul 2015, 10:17
Worst Service and Failure to Deliver Products
I placed an order on Wednesday morning and was told the order will be there on Friday and they will call me.<br> <br> I subsequently had to call the Loch Logan Store and also the call center who had the cheek to tell me it would take 5 - 10 business days and nowhere on my order invoice did it mention this.<br> <br> Worst service ever and do not recommend the Loch Logan Store for any assistance or queries regarding online orders.
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Incredible Connection's replyOfficial
18 Jul 2015, 10:55Hello simha2085,
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718990.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718990.
Thanks and kind regards,
Customer Resolution Center
Incredible Connection's reply18 Jul 2015, 10:55
Official
Hello simha2085,
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718990.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718990.
Thanks and kind regards,
Customer Resolution Center