Worst credit provider.

The worst service I have experienced in my lifetime. I have app**** for credit at their Glen store on Saturday 15 Feb 2020. Today is the 20 Feb 2020 and they have only verified my documents today. I still don't know whether I qualify or not. I still have to go into the store for them to do a quotation on what I want and tell me what the monthly installment will be, I must still complete that application and then they must send it back for approval. I can only go to the store over the weekend which means that I will have to wait another week. I can't believe this kind of service and treatment. And when asked to please contact the credit department I was told that they have no contact with them whatsoever. I asked to send them a msg I was told only when they look at my application can they send a msg. What dinosaur backward service is that? Do you even call that customer service. Just to apply for credit it's going to take so long when a bank and network service providers give you an answer immediately. I'm very disappointed at the service I'm getting. This is putrid. It's insulting to me.