WORST AFTER SALES SERVICE EVER

I bought an Asus tablet from IC.<br> <br> When it did not want to switch on I took it back to them to get repaired on the 13th July 2015. I was told to pay a R500 'courier' fee which i did. I was also told that i would be contacted with a quotation. Nearly a MONTH later, on 6th August 2015 i contacted the branch and spoke with Baron (Sales & Technical Manager) who told me that he would look into what the problem. 5 minutes later the person who helped me at the counter (Trevor Hopley) phoned me back to say that the quotation had come the day before (does he really believe that I would fall for that one) and that they were unable to fix the problem as they can't source the part. I requested that he get the unit back and let me know when he has it.<br> <br> Today i went in to the store to inquire as to the tablets whereabouts. When i entered the store i observed Trevor standing on the showroom floor with a bunch of sales people looking at his cellphone. At the counter he informed me that the tablet had come back to the store on Tuesday. He 'did not have the time' to contact me he told me. What a load of ****. He had time to impress his mates 2 minutes previously. WHAT INCREDIBLE BAD SERVICE.