HV
Harshan V
1 reviews | Active since Jan 2017
01 May 2020, 09:07
Won’t cancel my order
I called incredible connection 3times, I sent an email 5 times telling them to cancel my order. I even got a confirmation after begging for one.
This was 4 weeks ago.
Today I get an sms saying my order is ready to be shipped.
Idiots, can they not cancel my order? I sent a stinking email now . Same thing happened with Makro a year ago. ****** useless organizations runs by half wits.
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Replies (2)HV
Harshan V's updateReviewer Update
19 May 2020, 11:22An update on this... I has been over 1.5 months with no change in status on my refund. Really pathetic :(
HV
Harshan V's update19 May 2020, 11:22
Reviewer Update
An update on this... I has been over 1.5 months with no change in status on my refund. Really pathetic :(
HV
Harshan V's updateReviewer Update
09 Jun 2020, 11:45An update on this.
I got FNB involved as interest accrued on my credit card. I told FNB the issue and they granted me temporary credit.
A few days later I noticed FNB unreversed the temporary credit. I called Incredible Connection probably 20 times over the day. No answer. I then called Incredible Connection Centurion and the employee was kind enough to give me the branch managers name and email named Kevin who emailed the e-commerce administrator. He emailed back later in the day saying the refund will be processed immediately and it was.
If I did not push IC for 2 months nothing would have happened and they would have taken my money and disappeared. I’m never purchasing from their online stores again. I’m skeptic to even purchase in store but I know there will always be someone to communicate with in store.
Here are the details of the e commerce person so that you can contact them if you’re also having problems with incredible connection online. They don’t answer their phones so this will come in handy.
Linah Phalala
E-commerce AdministratorHiFi Corp and IC
Marlboro HouseOffice:
+27 (11) *** (Ext 82820)
Email :***
I got FNB involved as interest accrued on my credit card. I told FNB the issue and they granted me temporary credit.
A few days later I noticed FNB unreversed the temporary credit. I called Incredible Connection probably 20 times over the day. No answer. I then called Incredible Connection Centurion and the employee was kind enough to give me the branch managers name and email named Kevin who emailed the e-commerce administrator. He emailed back later in the day saying the refund will be processed immediately and it was.
If I did not push IC for 2 months nothing would have happened and they would have taken my money and disappeared. I’m never purchasing from their online stores again. I’m skeptic to even purchase in store but I know there will always be someone to communicate with in store.
Here are the details of the e commerce person so that you can contact them if you’re also having problems with incredible connection online. They don’t answer their phones so this will come in handy.
Linah Phalala
E-commerce AdministratorHiFi Corp and IC
Marlboro HouseOffice:
+27 (11) *** (Ext 82820)
Email :***
HV
Harshan V's update09 Jun 2020, 11:45
Reviewer Update
An update on this.
I got FNB involved as interest accrued on my credit card. I told FNB the issue and they granted me temporary credit.
A few days later I noticed FNB unreversed the temporary credit. I called Incredible Connection probably 20 times over the day. No answer. I then called Incredible Connection Centurion and the employee was kind enough to give me the branch managers name and email named Kevin who emailed the e-commerce administrator. He emailed back later in the day saying the refund will be processed immediately and it was.
If I did not push IC for 2 months nothing would have happened and they would have taken my money and disappeared. I’m never purchasing from their online stores again. I’m skeptic to even purchase in store but I know there will always be someone to communicate with in store.
Here are the details of the e commerce person so that you can contact them if you’re also having problems with incredible connection online. They don’t answer their phones so this will come in handy.
Linah Phalala
E-commerce AdministratorHiFi Corp and IC
Marlboro HouseOffice:
+27 (11) *** (Ext 82820)
Email :***
I got FNB involved as interest accrued on my credit card. I told FNB the issue and they granted me temporary credit.
A few days later I noticed FNB unreversed the temporary credit. I called Incredible Connection probably 20 times over the day. No answer. I then called Incredible Connection Centurion and the employee was kind enough to give me the branch managers name and email named Kevin who emailed the e-commerce administrator. He emailed back later in the day saying the refund will be processed immediately and it was.
If I did not push IC for 2 months nothing would have happened and they would have taken my money and disappeared. I’m never purchasing from their online stores again. I’m skeptic to even purchase in store but I know there will always be someone to communicate with in store.
Here are the details of the e commerce person so that you can contact them if you’re also having problems with incredible connection online. They don’t answer their phones so this will come in handy.
Linah Phalala
E-commerce AdministratorHiFi Corp and IC
Marlboro HouseOffice:
+27 (11) *** (Ext 82820)
Email :***