Warranty Service

<p>I brought a Canon laserjet printer last year July 2016 at Incredible Connection at Atterbury.</p> <p>I took in to Incredible Connection @ Woodlands - because it is printing faulty stuff on the paper in January 2017.</p> <p> </p> <p>Incredible at Woodlands took it Canon for service/repair.</p> <p> </p> <p>Now 02 February, they called me stating Canon will be charging R2000 for the repair which should be under warranty as explained.</p> <p> </p> <p>So we asked the technician - why are there charges.</p> <p>Incredible rep**** : "Canon said so" </p> <p> </p> <p>To be honest - what does Canon said so mean anything to me? I am dealing with Incredible not with Canon am i? </p> <p> </p> <p>What is the kind of **** service? No wonder the branches are slowing closing down because of the lack of staff and provide quality services as advertised. </p>