Useless Staff and Support

Terrible Products and Service. I bought a laptop in September and returned it shortly after as it was not charging, after fighting and battling ai received a replacement, the replacement was also not charging so I had to return it again, these both being a Mecer Laptop of R7000. I Then took a Hp laptop for R8000, this was again a fight and having to sit there for hour's on end and missing work to try get that replacement. Now after months of battling again. The Hp has software issues and when going in on Monday I was told I have to wait till Wednesday until the technician is back from vacation. On Wednesday they said the technician was sick and still refused to give me a replacement or any other help in regards to the laptop. I was on hold with customer care for hours with mostly rude and unhelpful consultants. I am shocked at how these people sleep at night being ao rude to people.