Urgent Resolution Required - Incorrect Stove Delivered

Services not rendered - Frustration is an understatement very disappointed! The situation has become increasingly frustrating. On Monday, 01/12/2025, I purchased a Defy Oven and Hob Box Set (DCB866E, SKU: ***) from Incredible Connection Fourways, including delivery to my home in Krugersdorp. The order number is ***. Yesterday, an incorrect stove that I did not order was delivered to my home from HiFi Corp Southgate. This is extremely disappointing and unacceptable. As per my telephonic conversation with Kamohelo yesterday, I was advised to confirm the color of the stove upon delivery. This morning, I contacted the store and spoke to Mbali (HiFi Corp), who informed me that she will place an order for the correct stove to be delivered to my house. She also confirmed that the delivery team will collect the incorrect unit. I sincerely hope that this time the correct product will be delivered without further issues. My patience is running thin due to repeated administrative errors, and I expect this matter to be resolved promptly. Please confirm the following:

The correct stove has been ordered and scheduled for delivery. The incorrect stove will be collected at the same time. A timeline for when this will happen.

I appreciate your urgent attention to this matter.