Unsatisfied client no after sales support

<p>I am a very unhappy client, incredible connection is my ISP however since my ADSL I have only had great service from them, or thats what I thought mayby I was lucky as I only spoke to them once.</p> <p> </p> <p>However recently requested something from support and two days later no response, the only response is a automated email system. I think this is unacceptable and I think the company should be named incredible disaster. I cannot see how such a big company could treat the client with this little respect.</p> <p> </p> <p>Not even a call or reply just a automated text reply.</p> <p> </p> <p> </p>