unsatisfactory service

<p>i purchased a TV online for BLack Friday and was told it would be 10 working days delivery, we have not received the TV as yet, we have called everyone and keep been sent from pillar to post eventully call centre advised that the order was with Fourways branch. we got of Hendricks who advised that they did not have stock but nobody bothered to call us and advise what was happening, he then said we should go to the greenstone store they have stock and we can collect from there, we got to the store, the manager there tried to call hendrick and he cell was off, we called the landline and told them to tell hendrick we were at the store we waited for an hour and had to leave, this was time wasted, i called fourways again and someone promised to call back that they would contact greenstone and sort the matter out. i am still waiting. this service is so unacceptable and puts a very bad name on your store as i am a first time client i dont think i would even want to buy again.</p> <p>my order number ********** 22. if you can arrange the TV for me then please i can have a refund.</p> <p> </p>