AM
Andy M
1 reviews | Active since Jun 2015
11 Jun 2015, 17:04
Unprofessional treatment from branch manager
Thursday 11 June 2015, I walked into incredible connection Wonderboom wanting to buy (15)hp laptops i7 and (20)hp desktops i5.I was attended to by Gugulethu, who referred me to her manager Matrix Kutama for further assistance. Matrix referred me to Freddy who informed me that the laptops are out of stock and I should go to a branch in Menlyn.I then asked him to call the branch so that I don't drive for nothing, in case they also do not have stock.After the call he told me that Menlyn branch also do not have stock but he informed me that he can call their suppliers.Matrix then interfered and said to me\show me money first
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Replies (1)Incredible Connection's replyOfficial
11 Jun 2015, 17:30Hello Dreadforever,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718322.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718322.
Thanks and kind regards,
Customer Resolution Centre
Incredible Connection's reply11 Jun 2015, 17:30
Official
Hello Dreadforever,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718322.
Thanks and kind regards,
Customer Resolution Centre
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718322.
Thanks and kind regards,
Customer Resolution Centre
