MK
Muhammad K

1 reviews | Active since Jan 2021

20 Dec 2021, 09:09

Unacceptable customer service

Bought a 65" Hisense smart TV in 2020. Within a week logged a fault /call requesting a new TV. Subsequent logged more issues/calls with their management. My calls jeep on getting closed with no solution. A year later, still no feedback. They hear me, then ignore with no follow up and the calls keep getting closed

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Replies (1)
MK
Muhammad K's update20 Dec 2021, 18:02
Reviewer Update
I hope ther is an improvement in service and an appropriat solution offerdd based on the above post. Up to now the level of service has been unacceptable