Unable to manage simple tasks after I spent R26000

I bought a work laptop last week Tuesday at the Menlyn mall store. The consultant helping me did not properly complete registration of my warranty. When I called customer care they asked me to send them a myriad of information so that they can capture the warranty. Due to the amount of information needed I then went to the Woodlands store to have the warranty captured again. This time around the warranty people captured my name incorrectly and the company name was not even included on the warranty. I emailed them back to correct the information and I did not hear back from them. I am definitely taking the laptop back to the store, if they can’t be trusted to handle something as easy as capturing a warranty once I have paid R26000 for the laptop how will they handle real issues?!