BH
Belinda H
1 reviews | Active since Apr 2012
10 Feb 2016, 08:51
Turning a bad situation good
After many broken promises from another manager who since went on a months leave, Clemence was left to sort out a problem we had with a return. Clemence went the extra mile and resolved our problem - after the item having being at Incredible Connection for a month already with no communication and no resolve. Thank you Clemence. <br> I shall unfortunately also be putting in a complaint for Incredible Connection for the bad service received from the absentee manager when site allows me.
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Incredible Connection's replyOfficial
10 Feb 2016, 09:46Hello belindahall,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Waterfront Branch.
Thanks and kind regards,
Customer Resolution Center
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Waterfront Branch.
Thanks and kind regards,
Customer Resolution Center
Incredible Connection's reply10 Feb 2016, 09:46
Official
Hello belindahall,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Waterfront Branch.
Thanks and kind regards,
Customer Resolution Center
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Waterfront Branch.
Thanks and kind regards,
Customer Resolution Center