1 reviews | Active since Jul 2015
Tired of excuses
I bought a set of speakers from Incredible Connection in West Coast Mall Vredenburg in December 2014. One morning (six months down the line) i switched it on and nothing happened. Just dead. I took it in about 3 weeks ago - and the store assistant told me that it will be send in for repairs or assesment.<br> <br> They phoned me 2 weeks later - i can come and collect. I send my son. He came back with the message - we must come back again on monday. Monday, we heard we must come in the next day. The next day i went with him. The personnel were NOT friendly AT all. Just said it still not back from Annex and THEY SAID THEY WILL CALL us when it is ready someday. I asked what is the timeframe we are looking at. He said he cant tell. All he can see on the system is that it is registered as DEMO and its being ASSESSED. <br> <br> This is the WORST service EVER!!!!! Had the same problem with my printer about 2 years ago. Ag no man!!!! i am definetely not interested in getting new or repaired speakers. DEMO? what does that mean?? Nobody can give me answers!!!! I WANT MY MONEY BACK. Never ever doing business with them again!!!!! The guy at ANNEX never even answered his phone. Jobnr RMA007766
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718951.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 718951.
Thanks and kind regards,
Customer Resolution Center
