Terrible service - ref ***

<p>I ordered JVC curved 32 inch online 2 days ago. The iPay was not working therefore it reflected unsuccessful 3 times, eventually I paid eft using order nr ********** 06 and proof was mailed directly from my bank to the online email address. Since then I have spoken to 4 different people, each telling me my payment was unsuccessful. I keep asking for them to check the payment and proof of payment I have now sent 4 times as well but for some reason they are set on just looking at the ipay status which was not working before I made a direct EFT. This is pathetic. I would have had my parcel delivered by the weekend (might I add that all of a sudden I need to pick up in Nelspruit?) I am not illiterate I know how to purchase online, I selected the free delivery when I had to re-enter my info once again to make the eft payment. I will never shop online with this company again, I have never had this problem with Takealot, Mantality etc. I think it would only be good practice to have my parcel sent overnight once the mess is sorted from the company's side.</p>