1 reviews | Active since Feb 2015
TERRIBLE SERVICE
I ARRANGE WITH MPHO FROM INCREDIBLE CONNECTION THAT I WILL PICK UP A AVG ANTI VIRUS PROGRAM FROM ON 26 FEBRUARY AT 5 O CLOCK IN THE AFTERNOON. ON ARRIVAL IN THE STORE ALL THE BLACK STAFF WERE JUST STANDING AROUND AND LOOKED AT ME WITH A BLANK EXPRESSION ON THEIR FACES. I WAS NOT GREETED OR ASKED IF ANYONE CAN ASSIST ME. I ASKED THEM WAS ANYONE OF THEM WILLING TO HELP ME TODAY. THE MANAGER MUST HAVE HEARD THAT I WAS UPSET AND CAME FORWARD FROM BEHIND THE TILL POINT TO HELP ME AND CALLED MPHO WHO WAS AT THE BACK. THE GAVE ME GOOD SERVICE AND HANDED THE PROGRAM OVER. WHEN I WANTED TO PAY, THE BLACK LADY BEHIND THE TILL HAD A BAD ATTITUDE. I GAVE HER MY BUSINESS CARD WITH MY VAT NR ON AND ASKED HER TO MAKE OUT THE INVOICE ACCORDINGLY. SHE JUST PUSHED A PIECE OF PAPER TOWARDS ME WITHOUT EVEN ASKING ME TO WRITE ANYTHING. SO I KEPT SILENT AND DID NOTHING. THEN SHE ASK IF I CAN WRITE DOWN THE NAME. I TOLD HER IT WAS ON THE CARD. SHE COULDN'T EVEN SPELL PANELBEATERS SO I SAID IN A VERY LOUD VOICE THAT THEY MUST REALLY GET SOMEBODY THAT IS CAPABLE TO SPELL TO HELP ME. THE MANAGER CAME ONCE AGAIN, PUSHED HER OUT OF THE WAY & DID THE TRANSACTION HIMSELF. I WILL NEVER SHOP AGAIN!!
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 716340
Thanks and kind regards,
Veni Byers
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is 716340
Thanks and kind regards,
Veni Byers
