TERRIBLE CUSTOMER SERVICE AND ONLINE PURCHASE EXPERIENCE

TERRIBLE CUSTOMER SERVICE!! I HAVE BEEN TRYING TO FOLLOW UP ON MY ONLINE ORDER - CONSIDERING THAT THE "TRACK MY ORDER" OPTION IS NOT BEING UPDATED FOR DAYS NOW ... BUT I'VE BEEN TRYING TO CONTACT THROUGH 4 DIFFERENT CUSTOMER SERVICES LINES .... WITH NO SUCCESS. EITHER THEY DO NOT ANSWER OR THE ONES WHO ANSWER ARE NOT EVEN COMPETENT ENOUGH TO BE ABLE TO ASSIST..... !!!