SUPERB SERVICE FROM WALLACE PHILANDER AT SOMERSET WEST MALL

Dear Incredible Connection,

I would like to commend you on your staff members at your branch in Somerset West Mall.

When I entered your shop, Arthur greeted me with a smile and assisted me with my enquiry regarding a high tech laptop. His energy, friendliness and knowledge was refreshing.

After Arthur assisted me I was escorted to Wallace Philander, your branch manager who then assisted me with my credit application and order. I am extremely impressed with the way he attended to myself and, as I witnessed personally, to other customers as well. The professionalism, speediness and efficiency AND keeping his word, was, to say the least, impressive and I am well pleased with my purchases from Incredible Connection, thanks to Wallace Philander and Arthur.

From personal experience, and I am certain you will agree - exceptional service is rare today.

So a huge shout out to you for employing high caliber staff like Wallace Philander and Arthur, they are what makes Incredible Connection stand out from other stores I visited.