AE
Aloysius E

1 reviews | Active since Oct 2014

21 Jul 2017, 12:24

SUPERB SERVICE BY TAHIR

<p>I can go on about how bad my experience was at Incredible Connection V&A Waterfront, till I had the good fortune of dealing with Tahir. I return a product for repairs in December 2017 and i had numerous visits to Incredible V&A waterfront, numerous calls to the store, and even to their national call centre and nobody could assist me. Either i got no reply, no response, left messages and got no return call, or just being ignored. In one last desparate attempt I visited Incredible V&A and recieved service by this professional young man. He tried all possible ways to find my case on the system, because did not have my Job Card with me at th time. He found me on the system and was shocked to see that this case was 6 months old. Tahir printed a copy of the job card for my records and promised to give the matter urgent attention. AND HE DID! Two days later I received a call to say he had a brand new replacement for me.</p> <p>I dont have the words to express my appreciation for the way this gentleman handled my case. He is definately a much needed asset to Incredible Connection V&A Waterfront!! Keep it up Tahir! You will get far with this friendly and professional attitude of yours! Thank you so much!</p>

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