Sub par service and overcharged

I walked into Nicolway store this evening to purchase a Macbook pro. I stood around looking for anyone to help which I eventually managed to find. I asked for the Macbook pro 13\ at R12999.. . . . . the guy disappears for 15 minutes leaving me standing there like a fool only to return with a open mabook pro that someone had returned and they are now offering this to me???? Seriously bad service! <br> <br> I then mission all the way to Fourways where they have stock only to be overcharged by R1000 on the same macbook??? I should have checked yes I know