STAY AWAY FROM JD FINANCIAL SERVICES

Once again Another terrible experience with the JD group. My account went into arrears last month, I made payment a week ago to bring it up to date, yet the accounts department has not updated the account. They confirm receipt of the funds and of the proof of purchase, they see it reflecting on their system but still they have not updated it, nor do they want to give me a statement, which I have a right to. I've had three different tickets logged, all without a reference number, each one with no assistance since Monday. Every accounts department agent I call cant do anything but log a ticket and nobody sees to the ticket. They cancel deliveries and now they keep your money without updating your account, STAY AWAY