WR
Willem R

1 reviews | Active since Mar 2009

25 Feb 2015, 14:56

Service Unused to in Slow Rural Heidelberg

Sunday, looking for a printer for the office - daunting been avoiding for as long as possible. Incredible Connection have something that fits the requirement and on promotion. Its pages per minute and pages per cartridge its black and 3 color cartridges - try workout a cost per page well like insurance just to complex. Meaning one thing - will be expensive.<br> <br> At the door a friendly face and a warm handshake. Katlehu provides the kids with a tablet and an appropriate game (with them taken care of time to do the complex maths).... really.<br> <br> No Katlehu with a very simple formula pen and paper 4 different types of printers and within five we're focusing on a specific type.<br> Now ease of use, number of pages in the printer tray, and pages in the scanner leaving us with only two choices.<br> <br> comparing functions - one a definite over kill for the application....<br> <br> let me think about it - see you sometime during the week - Tuesday with very little time available and Katlehu that same smile and handshake at the door... \you're here for the printer". Boxed with extra cartridges .. <br> <br> understanding the urgency quick professional and to the point - out the door!!<br> <br> THAT's Service! Thanks! Well done!"""

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Replies (1)
Incredible Connection
Incredible Connection's reply25 Feb 2015, 15:33
Official
Hello petrusp,

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to Katlehu.

Thanks and kind regards,
Veni Byers