1 reviews | Active since Mar 2015
SERIOUSLY POOR SERVICE AND NON DELIVERY OF GOODS - INCREDIBLE CONNECTION
Refer Order #***. New computer bought online from Incredible Connection. Promised delivery would be 2-5 working days. This seemed fair and I planned my work around this to start using the new computer. I then followed the tracking updates they emailed and sent via sms. The updates mentioned no further details and as the delivery deadline arrived, I contacted customer care. 3 online chat messages, a complaint lodged, and a further phone-call to customer care, and still no delivery, NOR FEEDBACK! Funds were taken in full for the purchase, and now, beyond the promised delivery date, nothing from them. Not even the promised "Urgent Senior Manager'' feedback, nothing. Is this then ***** where they have taken the full purchase amount, and not provided the goods? Or is this just seriously INCREDIBLE POOR CONNECTION?
I requested a refund of the funds taken, as I now believe they cannot deliver the items bought, or worse, do not even have stock on the items sold to me.
The public need to be warned of this ********** tactic!
I requested a refund of the funds taken, as I now believe they cannot deliver the items bought, or worse, do not even have stock on the items sold to me.
The public need to be warned of this ********** tactic!
It has now been 10 days. What else is there to do except to move this forward to the Consumer protection agency and SAPS for a ***** case (my funds gone and no delivery, no response, no feedback)
It has now been 10 days. What else is there to do except to move this forward to the Consumer protection agency and SAPS for a ***** case (my funds gone and no delivery, no response, no feedback)