ZL
Zadium Loubser-Kuhn

1 reviews | Active since Sept 2015

22 Sept 2015, 08:34

sells me a phone which is broke and won't replac

Bought a Samsung galaxy core prime. And within the 2 week warranty period it started to go faulty. Took it back because I'm not satisfied with it being faulty. They didn't want to give me my money back instead they said they'll send it in to get fixed. Why? It's their fault its broke not mine! Never again wil i support incredible connection

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Replies (1)
Incredible Connection
Incredible Connection's reply22 Sept 2015, 11:11
Official
Hello Zadium1,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 720252.


Thanks and kind regards,

Customer Resolution Center