Secunda Incredible Connection incompetency .

On the 13th I went Secunda Mall Incredible Connection to by a gps. Today is the 17th I have brought it back to them for a refund. Because it is faulty it is not picking up the address i need it to pick up and I connected it to my laptop downloaded the express garmin app and updated it. Still no address can be found. The manager Mr Peter Shongwe clearly does not know the consumer act where you have 7 days to return if you are not happy or it is not working. After speaking to my lawyer they agreed to refund but they first had to make money. I do not live in or near secunda to have my time taken up by this incompetency.