Sale *******

Incredible connection advertised a sale of a Samsung S5 mini for R2500, valid from 1 - 4 October 2015. The advert did say limited units i.e 20 units but does not specify per store or across all the mega stores, so i assumed 20 units per store.Canal walk opens at 9am and accordingly i was there, we were only about 12 people in line. When the store opened everyone rushed in - no control in place by the staff as they let everyone in instead of one at a time to ensure everyone gets helps accordingly. At the cell phone kiosk, we asked for the Samsung and was told that they didnt have stock at all? and offered us a nokia lumia, and on top of that the staff member at the cell phone kiosk then fetched the nokia's and handed it out to people that were behind myself in the line... people who were at the shop since 6am the morning didnt get a phone, we had to beg them to call their other branches and were told they have stock but it is kept aside for other customers? not even the branch manager could explain nor offer any assistance in the matter, the staff member who dealt with us was unhelpful and had a bad \you dont tell me"attitude. Currently i wasted 3hrs and still no phone - NOT HAPPY"""