Sale Mayhem

I arrived at Incredible Connection Sandton at about 7am for their 1 October sale to buy a cell phone advertised. The store opens at 9am. There was already a queue which grew longer as time went on. Instead of controlling the queue and handing out numbers as is usual in these circumstances, the store manager simply opened the doors at 9am and there was a stampede of people wanting to get in. The orderly queue that had formed evaporated. There was no management at all in place for what was patently obvious. When I finally got into the store there was no signs of where to queue for what and I had to queue again only to be told I was in the wrong queue for cell phones. I never got my cell phone. I complained to the store manager Celeste who took my details down after I advised her that this was very bad management by IC. She advised me that she would source me the phone I wanted. I heard nothing and went back to the store the next day and spoke to her again. She told me someone was dealing with this and I would hear something soon. I have now heard nothing and it is obvious IC has no intention of dealing with this further. Enticing customers by false advertising should not be allowed.