*********** pensioners

My parents, both elderly, bought an iPad just before Xmas from the New Redruth store. With them not being technologically savy, I did my best to get them going on the new device over the phone from the UK. It seemed to be working ok but they then had an issue with it so they took it back to the store. The “technician” charged them R250 to “look” at it. Folks got home and it still wasn’t working. When my mom told me this I went ballistic. Phoned the store and insisted they refund my folks. Finally got an apology. I managed to rectify the problem over the phone from the UK.

How the hell does a shop charge you R250 to look at a R5,500 brand new product. Apple here in the UK would be slaughtered if they tried this. I will be contacting Apple and advising them that their distributors in SA are terrible.