Repairs

I have booked in a device that was faulty about the 15th of December 2020 at the carnival mall Branch. This device was a tablet bought and insured as well through an on-site agent working for Abacus Insurance. As I type this letter out, I have not even received feedback regarding the status of the device and outcome. I have been the one calling in to Incredible Connection for feedback and still no progressive answers. I think this is an appalling service and I will urge others not to do business their insurers nor them in the future.