Repair taking more than 3 times longer and still n

I handed in my Lenovo tablet in on 13 July 2015 to sort out a software problem. The tablet is still under warranty.<br> I am still waiting for the tablet to be returned to me. Nobody contacts me to tell me what is happening. I was told it would take between 5 and 8 days to get back and it has been over 3 weeks. When I phone the store they tell me they are waiting themselves.<br> I am very upset with the lack of communication and professionalism being shown towards me not to mention the inconvenience of being without my tablet for such a long time. <br> <br> I feel Incredible Connection should be putting more pressure on Lenovo and fighting on my behalf. <br> <br> The job card number is JC***0<br>