Refused to get back to me until no stock was left

I ordered an Xbox on the 17-12-15 at night.<br> Came back the next day to make payment but I could not log in, Website would just load.<br> This continued so I spoke to Ben on the chat option who said he could not help me but I should email [Email Removed] so I did. Explained in the email the problem but no one got back to me.<br> I then went to the chat option and spoke to Ben again, he said that he still could not help me but I could try a phone number, which I did.<br> I phoned and spoke to a guy who said he could not help me either but I should try another number and If I still couldn't get through he would put in a complaint , he also said that they never get back and this is a common thing. I tried but no answer. Got directed back to him and he then put the complaint in. It is now the following Thursday and they just emailed me back saying \Your order #3*** has been updated to: Canceled and there is no stock.<br> They did not even try to help me with my problem and waited till there was no stock to get back to me<br> <br> This is very bad service.<br> <br> I want something to be done about this