Really Frustrated Customer

Gave this 5 stars so it can be seen,

Good day incredible connections, I don’t think the situation I am in is very incredible!

I made an online purchase on the 11/12/2018 for an Nintendo Switch with delivery between 3 to 10 days, should be receiving my order by the 21/12/2018 at latest, I have been called and told that there is no stock available and warehouse will arrange order urgently, I was then called to be told the order has been given to the PE Branch when I stated Johannesburg Nortgate shop as its the closest to me, PE Branch says no availability at the moment and I should get it next year some time ????

Is it fair that almost R6000 was paid and I need to wait for you guys to deliver over the expected period of delivery due to your own faulse advertising, this is a Christmas gift and I can’t wait till next year?????

Can this be resolved by 23 December 2018 and advise where in Gauteng can I collect the device????

Else you are going to be having a very upset customer, if no stock was available this should have been removed from your website and funds should have not been deducted as I could have then purchased this device from a competitor who I assume will be more then happy to assist.

I hope this is resolved ASAP as I will be approching one of your stores this weekend and I won’t be a very happy customer in store.