Proline Computer ****

My mom bought a laptop in April 2024 at the Walmer Park branch in PE. The device didn't even last a month and she took it back, they gave her another one. She experienced the same issue with the "new device" and when she took it back she was told that a month has lapsed since she got the new device and now they can only repair it and not give her another new device. She left the device for repairs end of May 2024, mind you she is paying monthly for this device. Fast forward now we have involved other stakeholders to assist because it is now February 2025 and my mother is without a device. Incredible connection is now claiming they don't have the device and are giving her a runaround. Such a horrible thing to do to someone, now my poor mother is left frustrated in her late 50s because Incredible Connection decided to **** her!