Post-sales service is "incredible".... Incredibly bad.

Incredible ... I refuse to "like" the page of a company before I send them a complaint on that page, so here goes...

On Sunday last week (1st December) I ordered and paid for a tablet. On Monday it was handed to the courier by your people. No further update available.

I contacted your agent on Thursday regarding the delivery I was expecting. I was told that the delivery would be here on Friday at the latest.

I contacted an agent on Saturday. Couldn't help, but logged a query. Said someone would get back to me within 24hrs, even on a Sunday. Never heard a word from anyone.

I thought someone would contact me today seeing as a query was logged. Nothing!!

I contacted yet ANOTHER of your agents and got told you would contact me when there was an update available. "The query was in progress". HOW LONG DOES IT TAKE YOU TO CONTACT THE COURIER COMPANY TO QUERY THEIR PROGRESS???

My package has still not arrived.

The query number is ***.

The order number is ***.

Please advise.

The only guarantee in this whole episode is that I guarantee that this is my first, and absolute last, time that I order anything from, "Incredible"....