Poor service on top of poor service

I complained about an issue and the terrible service received on 3 FEBRUARY on Hello peter with headline: faulty Drone + poor call centre.<br> <br> Comment received from incredible connection was that my complaint was being investigated. even received a reference number! : 715768 with a high priority<br> <br> 2 weeks later!! and still haven't heard a peep out of them.<br> They have my details, not even a courtesy call. no apology. Just radio silence.<br> <br> Come on, this is just pathetic. <br> <br> Sort this out immediately.<br> <br> <br>