Poor service delivery and false advertising

I've ordered a dishwasher online on 28 July 2025 and it shipped on 29 July 2025 at or about 14h56 according to the Incredible Connection tracking tool. Till today 08 August 2025, 11 days later I still don't have a dishwasher. If I knew that the service were going to be so pathetic, I would have bought the machine elsewhere. Their company or delivery period of 2-5 working days is a ****.