Poor Service

@InredibleConnection If I had to call your service POOR, that would be a compliment. Placed order *** on 24/06/22 (8 working days since placing the order) Used your tracking link, indicates “Delivered Successfully”. MY ORDER HAS NOT BEEN DELIVERED. Called your contact centre on Friday, 01/07/22 (#***), matter was escalated to the store. No feedback since. Called the contact centre again today (Tuesday) and spoke to Tshego , guess what, all she can do is escalate to the store again. Unable to escalate to any Area Manager possible. Really, is this the customer service you strive for? How pathetic, you claim to be a SA’s largest Tech Retailer, and make first-to-market innovation accessible to all, yet you can’t deliver your orders within the promised timelines or provide adequate feedback.