poor service at Incredible connection

The service at Incredible Connection is disgusting and pathetic, An item was returned 0n the 20th of December 2022 To date no voucher or contact was made by them. Numerous emails have been sent but no response. We have been to the store as well but the manager was of no help. one begins to wonder on the calibre of people employed! We are still waiting for them to get back to us. A useless store!! Stay away!!