Poor service and disrespectful behaviour

On 11/01/2016 I bought the unlimited online backup & storage cloud service from Incredible Connection, Somerset Mall. After several unsuccessful attempts to register this service myself, I returned to this branch for assistance. However, after the fifth time returning to this branch for assistance, I am utterly disappointed in the service I received (or the lack thereof) and especially the disrespectful way I was treated in particular by the manager. In brief, my compliant are as follows:<br> <br> a) The bad attitude of the manager, pointing his finger into my face after I have expressly warned him not do so. He kept on doing so accusing me that my cloud service is in fact registered although I informed him that I am receiving an error message continuously.<br> <br> b) Staff including the manager not informed about the products they selling (e.g. could not indicate for how long the special is still valid, etc.).<br> <br> c) No follow-up service. Do not provide feedback to the client as promised.<br> <br> d) Product/items incorrectly billed.<br> <br> e) Paid for an item not in service. However, no refund received and/or further assistance provided to solve this problem.<br>