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Andries M

1 reviews | Active since Jan 2021

12 Feb 2026, 10:10

Poor service

Good morning,

I would like to lay a complaint to incredible connection, I've bought a lap in May 2026 and it's still under warranty, I sent the laptop (Lenovo ideapad1) for repairs on 7th January 2026 but when I call they're giving me stories and I need my laptop for school work, if they are unable to fix the laptop they must just replace it because it's still new and maybe it was a factory Fault. The Job card sticker no is ***

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Replies (1)
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Andries M's update14 Feb 2026, 12:49
Reviewer Update
I've bought the laptop in May 2025,if you can't fix the laptop please replace, it was still under warranty and I don't use it often, I suspect it was a factory Fault.