Poor service

<p>I did a credit application at Incredible Connection Windhoek (Marua Mall) branch. I called them two days after the application to find out how long the application process would take (which they didn't tell me when i filled out the form) and I had to hear from the employee that Incredible Connection's systems is offline for almost a month now (which they also failed to tell me when I app****). When I asked the employee when the system would be back online, I was told that they don't know. They apparently have contacted HQ in SA and they were told to be patient and just wait as the issue is being sorted. I mean really, a month and you can't get the system sorted out? </p> <p> </p> <p>How long will this system be offline? Another month?</p>