Poor service!!!!

Horrible Service!!!!!! I ordered a stove on the 29/11/2025 and till this day I haven’t received my order. I call customer call almost everyday and they lie and tell me that the order will get delivered on each day that I call on. Yesterday the 10th December I went to their Cradlestone branch to ask for assistance and I wasn’t helped either! I requested for a full refund and none of my emails have been responded to! To say Incredible Connection has poor customer service would be an understatement!