Poor Service

I went to waterfront Brach at 5:!5pm on Tuesday, wanting to purchase a Macbook Pro Dm101 I get told no stock left, so they called the closest branches and Cape Gate had, spoke to Donovan and requested he keep me the unit, I called the next day to say Im running late but Im on my way only to get there and find out that the Waterfront had sold the unit reserved for me and there was nothing else left! Eventually Somerset West branch IBT'd a unit to Century City for me, all in all, no discount was given or an apology, disgusted by the service!